Description
Shipping Policy:
– We offer fast and reliable shipping for all orders.
– Domestic (India) shipping rates: $4 flat rate.
– International shipping rates vary depending on the destination:
– Germany/Spain/France: $9.80 flat rate, additional $0.10 per extra item.
– Australia/Canada/New Zealand/Italy/Austria/South Korea: $13.80 flat rate, additional $0.10 per extra item.
– US/UK: $8.50 flat rate, additional $0.10 per extra item.
– Other countries: $15.10 flat rate, additional $0.10 per extra item.
– We aim to dispatch orders within 1-2 business days after payment confirmation.
– Delivery times may vary depending on the destination and shipping method selected.
– Customers will receive a tracking number via email once the order has been shipped.
– Any customs duties or taxes incurred during shipping are the responsibility of the customer.
Return Policy:
– We strive for customer satisfaction and accept returns within 7 days of order receipt.
– To be eligible for a return, the item must be unused and in the same condition as received.
– Customers must contact us at info@hobbyistdecals.com to initiate the return process.
– Once the return is approved, customers will be provided with instructions on how to return the item.
– Upon receiving the returned item, we will inspect it and notify the customer of the status of their refund.
– If the return is approved, a refund will be processed to the original method of payment within a certain number of days.
– Please note that shipping costs are non-refundable, and customers are responsible for return shipping fees.
– In the case of damaged or defective items, please contact us immediately to arrange for a replacement or refund.
For personalized assistance, reach out to our dedicated support team via email at info@hobbyistdecals.com or connect with us on Skype (Search: Hobbyist Decals, Id: live:.cid.686f9448dc2ad63a).
Benefit from our hassle-free shipping and return policies, ensuring prompt delivery and easy returns for your peace of mind. Elevate your model train experience with HobbyistDecals.